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Radiance VS The Competition

Radiance VS Marketplace PCs (Amazon, Cdiscount, Rue du commerce...)

Direct Contact : At Radiance, you can call us to ask questions or seek advice. Marketplace sellers rarely offer this level of interaction.

More competitive prices : No sales fees to pay to marketplaces (around 10% on average). These savings allow us to offer more efficient configurations at lower prices.

As the statement below shows, fees were over 10% when we sold on Amazon, forcing us to increase our prices on the platform, which led us to sell exclusively on our site since mid-2024.

Radiance VS Specialty Computer Stores

Less costs, better prices : Traditional stores often add up to €300 in assembly fees per PC, due to their physical networks and middlemen. At Radiance, we avoid these costs, allowing us to offer much more competitive prices, often at less than half.

Radiance VS Other Manufacturer Sites

  • Exceptional after-sales service : We provide personalized follow-up after each purchase, unlike many competitors.
  • Customer support : A team available before, during and after the purchase to answer all your technical questions.
  • Optimized Products : While we offer competitive prices through controlled volumes, we never forget quality. Each PC is carefully assembled and tested to ensure maximum performance.
  • A limited but controlled range of models : We have chosen to offer only 5 models . This choice allows us to focus on quality, to always keep them in stock at competitive prices, and to guarantee fast delivery times for our customers.

Radiance VS Home Appliance and Multimedia Stores

  • More competitive prices : By purchasing directly from manufacturers, we eliminate middleman margins. This allows us to offer quality configurations at much more attractive prices than appliance and multimedia stores.
  • Product Expertise : Unlike major retailers, which offer a wide range of products without specializing in specific areas, we are experts in PC assembly and configuration. Each product is carefully selected and optimized to ensure maximum performance.
  • Personalized advice : At Radiance, we have a deep understanding of our products. We offer you precise, tailored technical advice, a far cry from salespeople in appliance stores, who offer a wide range of products without any IT expertise.

Radiance Gaming Systems is 50% more performance than average, guaranteed and tested.

FAQ - Frequently Asked Questions

Where do you deliver and do you offer relay point delivery?

At Radiance we deliver throughout France and many countries in Europe including Germany, Poland, Italy, UK, Netherlands, Spain, Belgium, Portugal, Austria, Denmark, Sweden, Ireland, Luxembourg, Monaco and Switzerland.

Yes, we also offer delivery to a relay point by Colissimo.

Are your PCs delivered ready to use and assembled?

Yes, all our PCs come fully configured and ready to use. Windows is installed and activated. Upon receipt, simply plug them in and start using them straight away, without requiring any additional setup.

What should I do if the product does not suit me?

If the product does not suit you, you can return it for free within 30 days. Simply contact us and request a return slip.

There are no final sale items, so you can return any product for a refund.

Can we pick up our PC on site? If so, where?

Yes, of course! You can pick up your PC directly in Auriol (13390). Just contact us in advance so we can prepare it.

What should I do if my PC has a problem?

During the warranty period (2 years for all our PCs, except in cases of extension), simply contact us if you have a problem. We will analyze the situation with you and, if the problem cannot be resolved remotely, we will provide you with a Colissimo return slip. Simply affix it to the PC box and drop it off at a collection point.

We'll receive it within 48 hours and proceed with the repair, usually within 2 days. However, if parts need to be ordered, it may take longer (up to 1 to 2 weeks). Once repaired, your PC will be returned and delivered to you within 48 hours.

More information about the Radiance Guarantee.

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