FAQ - Frequently Asked Questions

Where do you deliver and do you offer relay point delivery?

At Radiance, we deliver to France and many countries in Europe, including Germany, Poland, Italy, United Kingdom, Netherlands, Spain, Belgium, Portugal, Austria, Denmark, Sweden, Ireland, Luxembourg, Monaco and Switzerland.

Yes, we also offer delivery to relay points via Mondial Relay and Colissimo.

How do you manage to have such good prices?

At Radiance Gaming, we keep prices lower than the competition by using high-performance and affordable refurbished server bases and graphics cards for our PCs under $550. We purchase our components in large quantities to obtain advantageous prices and use the same components such as the case and the cooler across our entire range, thus facilitating logistics while ensuring savings for our customers.

We are committed to offering the best quality/performance/price ratio. If you find a competing model offering similar features at the same price, please contact us . We will do everything possible to remain the number one choice in quality and value for our customers.

Do you accept payments in installments?

Yes, we accept instalment payments via Klarna.

Are your PCs delivered ready to use and assembled?

Yes, all our PCs come fully configured and ready to use. Windows is installed and activated. Upon receipt, simply plug them in and start using them straight away, without requiring any additional setup.

What should I do if the product does not suit me?

If the product does not suit you, you can return it free of charge within 30 days. There are no final sale items, so you can return any product.